Terms of Service

These are the rules for using laserfast.ca and buying parts from us. When you place an order, you agree to them.

Who we are

LaserFast is run by Modular Aluminum Products, doing business as Laser Fast, in Ontario, Canada.

Address: 584 Colby Dr, Units 5 and 6, Waterloo, ON N2V 1A2

Email: orders@laserfast.ca

What we do

We cut custom parts from flat plastic sheets and sheet metal, made as per the file you uploaded on the website, within our manufacturing capabilities.

We ship by parcel or LTL within Ontario, or you can pick up from our location. If you are outside Ontario, email us before you order for a manual shipping quote.

Your files

Your files stay yours. We use them only to quote, make, deliver and support your orders. We share them only with the shops making your parts and the service providers that store or process them for us.

By uploading a file, you are telling us you have the right to have it made, and that it is not illegal, a weapon, or someone else's design you are not allowed to copy. We have the right to refuse any order.

Prices and payment

Prices are in Canadian dollars. Checkout shows the full price, including shipping and 13% Ontario HST, before you pay. Payments are handled by Stripe.

If we make an obvious pricing mistake, we can cancel the order and refund you in full before we cut it.

Your order

Check your file, material, thickness and quantity before you pay. We cut exactly what your order shows. Some design for manufacturing (DFM) changes may be needed to make your part. If any are, we will reach out to you before we cut it.

We start making your parts soon after you pay. If you need to cancel, email us right away. If we have not started cutting, we will try to cancel it. Once your parts are cut, we cannot cancel the order.

Refunds and recuts

We only recut or refund if the parts you receive do not match your order's file, material, thickness, quantity or other selected specifications, including any DFM changes we agreed on with you. Anything else is up to us, except where the law gives you a right to a remedy. The details are in our Refund Policy.

What the parts are for

Our materials are general stock. They are not certified for structural, safety-critical, food, medical or other regulated uses. It is up to you to make sure a material is right for what you are doing. See our Material Disclaimer.

Our responsibility

Where the law allows, the most we will owe you if something goes wrong with an order is what you paid for that order, and we are not responsible for losses that come from how you use the parts. Nothing in these terms limits rights or remedies the law gives you, including remedies for unfair practices.

Accounts

You can order without an account. If you make one, keep your sign-in to yourself. We can close accounts that are misused.

Changes

We may update these terms. The date at the top shows the latest version. Orders follow the terms that were posted when you paid.

Law

These terms follow the laws of Ontario and Canada.

Questions

Email orders@laserfast.ca.